FAQs

Who are you?

We are one big family. We have proudly been a part of the Newtown and Marrickville community in Sydney for over 20 years and we love working with our local artists and businesses. We have been in the framing business for a long time and never tire of making beautiful things.

How do I get in touch?

You can contact the team via phone or email or simply visit our store. We have a full staff of consultants who can talk you through all your framing needs. We also have a fantastic showroom full of our latest prints available to purchase.

Our store is open weekdays 9am-5pm and Saturdays 10am-2pm.

How long will my order take?

All our products are made to order and created in-house using locally sourced materials. Please allow a minimum of two weeks to complete your order and allow further shipping time if ordering online. Shipping times vary depending on your location. Please allow 1-3 days for delivery in Sydney Metro areas and 5-7 for interstate and rural areas If your order is time critical please let us know as we may be able to accommodate.

I have put an order through on line. What happens next?

Once your order has been placed our processing team will send it through for production. Our production team will then get busy printing and framing your order. The production of your order usually takes about 2 weeks to complete. If you are picking up in store, one of our staff will notify you to let you know when it is ready to collect. If you require shipping, our dispatch team with box your order and organize delivery. You will then be notified by email and will be provided with the shipping information and tracking. Shipping time varies depending on your location.

Do you provide custom framing?

Absolutely! We frame it all; jerseys, memorabilia, photographic prints, art prints, mirrors. There is no framing job too specific or unusual.

What is Afterpay?

Afterpay lets you buy what you want today, receive it right away and pay for it over four equal fortnightly instalments interest free. To select Afterpay as your payment method simply do so at the checkout. You will be redirected to the Afterpay site where you can register or log in to complete your purchase. We will ship your order out as soon as you complete the purchase as per our normal shipping terms.

For first time Afterpay customers the first payment will be charged at the time of purchase. Existing Afterpay customers will be charged for their first instalment 14 days after their purchase. A detailed payment schedule will be provided by Afterpay at the time of purchase.

To use this service, you must live in Australia, be over 18 years of age and complete your purchase with a debit or credit card.

Shop now, we'll get cracking making your order and you pay it off over four equal fortnightly repayments. Easy!