Shipping

All artwork is made to order and meticulously printed and framed in-house by our dedicated Printing Studio and Framing Factory teams. Once your order has been completed and handed over to our courier partners, you will receive an email with full tracking details so you can follow its journey to you.


What Delivery Options Do You Offer?

We offer a range of delivery services to ensure your artwork arrives safely and in the way that best suits your needs.


Standard Delivery

Our standard delivery option is a reliable drop-off service handled by our national courier partners, including Couriers Please, TNT, Allied Express, and Australia Post. Once dispatched, you’ll receive tracking details so you can follow your order every step of the way.

Premium Delivery – ARTVAN Service

Available in selected areas, our ARTVAN Premium Delivery offers a tailored experience designed to give you complete peace of mind. This service includes:

Bespoke, premium handling

Unboxing assistance

Call-on-approach notifications

Professional Installation - ARTVAN Service

For customers seeking a complete end-to-end solution, our Installation Service is available in selected areas. This includes:

      • Premium Delivery via ARTVAN Services Team
      • Professional installation of your artwork
      • Bespoke handling, unboxing, and call-on-approach notifications

If you would like a quote for Premium Delivery or Installation, please contact our team and we will be happy to assist.

Do You Offer a Collection Option?

Yes, absolutely! Our Marrickville Showroom is open Monday–Friday, 9:00am–5:00pm, and Saturdays, 10:00am–2:00pm. 

Once you receive notification that your order is ready for collection, you are welcome to visit anytime during these hours to pick up your artwork.

If you have specific timing requirements or need assistance on arrival, just let us know — we’re always happy to accommodate wherever possible.

 

Production Timeframes

All orders are dispatched from our Sydney Showroom and Factory in Marrickville.
Every Artwork is custom made by our Printing Studio and Framing Factory teams.
Below are the standard turnaround times for our collections and Fine Art products:

  • Print Only Orders: Approx. 3 business days
  • Framed Artwork Collections: Up to 14 business days

Please note that these timeframes refer to production only and do not include courier transit times.


International Delivery 

Due to shipping logistics, and international shipping costs, framing options are not advised for International Orders. Please contact us at store@arthouseco.com.au if you would like an International Shipping quotation. Unframed prints are sent in an Art Tube via our selected international couriers.

Transit Times

Delivery Method Transit Time
Metro Areas within Australia 1-3 business days
Non-Metro Areas within Australia 3-10 business days
International contact our team

 

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